Airframe CRM Express and CRM from Entellium

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Airframe CRM Express and CRM from Entellium

Neural Blog, 31 August 2006

CRM Software, Online or On Demand CRM
Customer Relationship Management CRM, HP
CRM Software: iRadeon and Maximizer
CRM Software, Online or On Demand CRM

CRM Express

Sales and Marketing software

Customer Service

Airframe CRM Express is an on-demand application for managing your Customer Service, Sales and Marketing departments. At Entellium, we "go deep" on CRM.

Airframe CRM Express

Airframe CRM Express is an on-demand application for managing your Customer Service, Sales and Marketing departments. It is 100% web-hosted, and it's guaranteed to help your company:

Plan pricing, campaigns and promotions
Assign territories and quotas
Generate and manage leads
Convert leads into full-featured opportunities
Negotiate quotes and process orders
Manage pipeline, forecast, territories and quotas
Deliver multi-tiered customer service
Let your customers find the answers themselves, online
...and more

Airframe CRM Express is the most powerful Customer Relationship Management application in its price range. It requires zero setup and is quick and easy to learn and use. With minutes of effort, you can configure it to suit your users' preferences and your company's processes and workflow. And you can add or remove users at any time, with no subscription term commitment.

www.airframecrmexpress.com

Powerfully Simple CRM from Entellium

Most CRM solutions miss this simple point: It's not about “getting” your team to use CRM – If the solution actually helped them do their jobs better, user adoption wouldn't be an issue. If you want an online CRM software solution that actually helps people sell more prospects or make customers happier, this is the one. Consistently ranked #1 in Usability, Value, and Customer Service.

What has your CRM solution done for you lately?
Most CRM solutions miss this simple point: It's not about “getting” your team to use CRM – If the solution actually helped them do their jobs better, we believe user adoption wouldn't be an issue.

Entellium's product focus is simple. Build Sales Force and Customer
Service solutions that help you:


Acquire better leads at a lower cost
Win more sales opportunities vs. your competition
Keep customers happier longer

At Entellium, we "go deep" on CRM. As such, we're constantly examining how sales, service and marketing teams work. Based on well over 50,000 hours of usability research, we've built CRM solutions that increase the number of leads and opportunities sales professionals can effectively manage each month, and increase the number of service incidents a rep can close in a day. That's why the CRM industry has consistently ranked Entellium #1 in usability.

"User Effectiveness" vs. "User Adoption"

A core philosophy of Entellium is that the so-called "User Adoption" problem that exists with today's CRM solutions is primarily due to the fact that most users:

Can move faster than their CRM solution could bring up new pages and save edits;
Need to traverse multiple screens and tabs to input data leading to "click" fatigue;
Are forced to perform routine tasks manually because their CRM solution doesn't automate this work for them;
Don't have access to their data when they need it either because they don't have an Internet connection or because mobile CRM is too expensive and complex to deploy;
Have to pay extra for an ineffective offline client that requires them to be paranoid about system outages because users have to decide in advance which records they might need to work on at any given time.

www.entellium.com



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